The Effects Of Tactile Communication On The Human Resource...

One type of nonverbal communication is haptics. Haptics refers to the study of communication by touch (Anonymous, 2012). According to Anonymous, 2012, â€Å"touch is necessary for human social development, and it can be welcoming, threatening, or persuasive.† The meaning of a simple touch differs between individuals, genders, and cultures. It is important for the Human Resource Manager (HRM) to recognize these differences in order to improve communication and be effective in the workplace. Tactile communication can help or hinder business and employee interactions. A firm handshake might be interpreted as confidence or credibility while other physical touches such as lingering touch on the shoulder, might be seen as being intimate (Anonymous, 2012). However, a pat on the shoulder or arm might help initiate interactions and show inclusion and respect. Proper knowledge of tactile differences among employees have important implications on how interactions unfold and relationsh ips established. The implications of tactile communication or touch is important to know not only as a HRM but as an employee working in a diverse workplace. Since we communicate a great deal through touch, there are benefits by being knowledgeable about this type of nonverbal communication and the differences among various ethnic groups. Benefits for the HRM as well as managers include respect, trust, an effective communicator, and better employee relationships. Additionally, understanding haptics enablesShow MoreRelatedDeveloping Management Skills404131 Words   |  1617 Pagesmymanagementlab is an online assessment and preparation solution for courses in Principles of Management, Human Resources, Strategy, and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activities, including built-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Read MoreOrganisational Theory230255 Words   |  922 Pagesexperience and understanding and provided the field with an imaginative resource to address the dynamics between theory and practice. Dr Susanne Tietze, Bradford University, UK The key to success for managers is not only to be result oriented but also to be wise in their decision making. This requires that they have a deeper than superficial understanding of management and organization issues. McAuley et al. helps student and managers understand organizational performance without having to go through